Privacy Policy Page

Hua Smart Shop (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information in accordance with applicable Ugandan laws and international data protection standards.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Delivery address

• Billing information

• Payment details (processed securely through third-party gateways)

Technical Information

• IP address

• Browser type

• Device information

• Website usage behavior

Order Information

• Products purchased

• Transaction details

• Delivery history

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Deliver products

• Provide customer support

• Improve website performance

• Send order updates and service notifications

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

We do NOT sell your personal data.

3. Payment Security

All payments are processed securely through trusted payment gateways including Mobile Money, card processors, and authorized third-party providers.

We do not store your full card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Remember user preferences

• Analyze traffic and user behavior

• Enhance shopping experience

You may disable cookies through your browser settings.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access

• Data breaches

• Loss or misuse

However, no online transmission is 100% secure.

6. Guest Checkout

Customers may place orders using guest checkout without creating an account. However, basic information is still required to process orders and ensure delivery.

7. Data Retention

We retain customer information only for as long as necessary to:

• Complete transactions

• Meet legal and accounting requirements

• Resolve disputes

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (where legally permitted)

• Withdraw marketing consent

To make a request, contact us at:
? support@huasmartshop.com

9. Third-Party Services

We may use third-party service providers for:

• Payment processing

• Delivery services

• Marketing analytics

These providers are required to protect your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Information

Hua Smart Link
Kampala, Uganda
Email: support@huasmartshop.com
Website: https://huasmartlink.com